Located at the top of the Naama Bay region of Sharm El Sheikh and near the centre of Naama Town, The Falcon Naama Star should be a relaxing holiday spent lazing by the sea and catching the sun. However, many visitors to the hotel find poor service and substandard food hygiene awaiting them.
Sickholiday.com have dealt with 27 cases of reported food poisoning at the Falcon Naama Star.
Symptoms including stomach cramps, diarrhoea and vomiting have been reported. These symptoms are usually caused from food poisoning or coming into contact with unclean water, leading to many all-inclusive holidays being ruined and many holidaymakers left out of pocket. Visitors have reported under cooked food being served at the buffets, and food being left out for long periods of time.
Whilst staying in the The Falcon Naama Star it is important to follow these guidelines to reduce the risk of food poisoning and other holiday illnesses:
- Avoid foods not cooked thoroughly and/or re-heated incorrectly.
- Avoid foods not prepared hygienically.
- Avoid food not stored at the correct temperature
- Frequently use an alcohol-based hand gel.
- Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)
- Avoid swimming in water or pools that appear dirty and untreated.
In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.
It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.
If you have fallen ill whilst on an all-inclusive holiday get in touch with a member of our team. We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.
WE’VE HELPED OUR CUSTOMERS CLAIM MILLIONS IN COMPENSATION
COUPLES HOLIDAY RUINED
HOLIDAY ILLNESS AT
THE FALCON NAAMA STAR
“GUESTS SERVED MEAT THAT WAS RAW IN THE MIDDLE”
[ezcol_1third]
[/ezcol_1third] [ezcol_1third]The clients, along with many other guests they spoke to, were disgusted by the standard of food the hotel served. The outdoor barbecue was not set up properly to cook, even the manager admitted that the chef’s had put too much coal on the fire, leaving the meat raw in the middle. The food in the restaurant itself was repetitive and at the same, substandard quality. [/ezcol_1third] [ezcol_1third_end]After suffering quite badly with vomiting and diarrhoea and finding the food disgusting, the couple chose to eat out for the remainder of the holiday despite paying to go all-inclusive. The couple visit Egypt nearly every year and this holiday has not been the one they expected, nor the way Miss H was looking forward to marking her birthday.
[/ezcol_1third_end]
HOLIDAY IS RUINED BY
FOOD POISONING AT
THE FALCON NAAMA STAR
“THE ILLNESS LAST FOR A WHOLE MONTH…”
[ezcol_1half]
[/ezcol_1half] [ezcol_1half_end]
Miss P was disgusted with the food that was presented to her during her stay at the Falcon Naama Star hotel. It was luke warm, left out for long periods of time and reheated again the following day. Just 3 days into her 10 day holiday Miss P began to suffer with stomach cramps, this was shortly followed by severe vomiting and diarrhoea. In time the vomiting eased off but the diarrhoea lasted for a whole month. After talking to other holiday makers in the resort Miss P quickly discovered she was not the only one with food poisoning.
[/ezcol_1half_end]
TRIP ADVISOR REVIEWS
“Don’t stay here pick another hotel!”
Review of the Falcon Naama Star
“Probably 20 people were down with iffy tummy while we were there and Imodium wasn’t even touching it”
“ Look at another hotel, trust me!”
Review of the Falcon Naama Star
“I checked the restaurant at meal times and can confirm that we took no main meals at anytime due to food safety and poor hygiene standards”
