Riviera Maya, located on Mexico’s Yucatán Peninsula, features some of the best beaches and water in the country.  As famous for its snorkeling as it is for its ancient Mayan ruins, Riviera Maya hosts many visitors each year in search of a well earned break.  Although many of the luxury holidays in the region can claim good standards of safety and hygiene, there are still too many reports of avoidable and unacceptable illness.

Sickholiday.com have dealt with many cases of holiday illness in Riviera Maya including Salmonella and other bacterial infections.  With reported symptoms including diarrhoea and vomiting, some visitors have reported low standards of hygiene, dirty swimming pools and under cooked food.

Although all holiday makers visiting Riviera Maya are advised to drink only bottled water, poorly maintained swimming pools can also lead to serious stomach illness such as Gastroenteritis as a result of contracting Cryptosporidium. Avoid foods not cooked thoroughly and/or re-heated incorrectlySuffering from illness on an all-inclusive holiday to Riviera Maya will obviously affect your health but can also leave holidaymakers out of pocket from costly medical treatment.

  • Avoid foods not prepared hygienically.
  • Drink only bottled water.
  • Avoid food not stored at the correct temperature.
  • Frequently use an alcohol-based hand gel.
  • Avoid street food
  • Avoid salads and any uncooked fruits and vegetables (these may have been handled unhygienically)

In the event that you do get ill Sickholiday advise that you seek medical attention whilst on holiday as this will greatly increase your chances of making an eligible claim upon your return.

It is your tour operators’ responsibility to make sure you are provided with a safe, clean and hygienic hotel.

If you have fallen ill whilst on an all-inclusive holiday to Riviera Maya, get in touch with a member of our team on 01625 253 020.

We have over 10 years industry experience and we will be happy to help you through the process of claiming back the cost of your holiday plus any additional compensation you may be owed.

Let us advise you

01625 253 020

Start your claim

We’re happy to advise you on the phone

Been ill on a holiday in the last 3 years?
Use our claim calculator below.
For security verification, please enter any random two digit number. For example: 53

Want to enquire about your claim?

Live Chat